1. Search for Constituent either on the Front Page or under Records.
2. Go to the Addresses Tab
a. Do not change the address on the Bio 1 Tab, it will not propogate the changes to the correct, linked records.
3. Go to the current preferred address (highlighted address in dark blue)
4. For correcting a mistake in the address:
a. Update the change and click Save and Close
5. For changing an address:
a. Go to Address Bar on top, click on “Copy Preferred Address to Alternate”
b. Update the Info Source of where we got the new address information
i. If the source is Returned Mail, there are other areas that may need to be updated such as the actions tab or mailings
c. Update the Attributes Tab with the source of the information as well in the comments.
6. Return to Address tab and click Save and Close
a. If the address is linked to others records, you will be prompted to see if want to propogate the change to all linked addresses. You will want to look at it on a case by case basis. If the linked address is like a spouse, then yes. If it’s a shared address with multiple people living there, then no as that would update ALL their addresses even if only the person you are currently updating has moved.